Support ClicShot embase ShotPro V3
FAQ
Find the answers to your most frequently asked questions about our products, delivery times and return policies here. If you can't find what you're looking for, our customer service team is here to help.
Do You Ship Internationally?
Yes, we ship worldwide. Shipping fees apply and are added at checkout. We offer discounts and promotions throughout the year, so stay tuned for exclusive deals.
What is the delivery time for my orders?
Delivery within France usually takes 5 to 7 working days.
International deliveries may take longer. Please see our shipping policy for details.
Can I Return a Product If It Doesn't Suit Me?
Yes. You have 14 days from delivery to exercise your right to cancel.
Please see our refund policy for the full terms.
What payment methods do you accept?
We accept several secure payment methods: credit card, PayPal, Apple Pay, Google Pay, and Klarna for interest-free installment payments.
Need Help?
You can contact us at any time using our contact form or by email at support@shotprofr.com.
Our customer service team is also available by phone Monday to Friday, from 9 am to 6 pm, on +33 7 56 87 38 75. We aim to respond within 24 hours on average.
Contact us